Billing, Communication Skills, Home Care, Maintain Compliance, Medicaid, Medicare, Nursing Home, Onboarding, Organizational Skills, Patient Care, Problem Solving Skills, Record Keeping, Schedule Development
Job Title: Home Care Coordinator
Location: Wallingford, CT — On-site
Type: Full-Time | On-site
Positions Available: 2
Job Summary
We are seeking a Home Care Coordinator to manage scheduling, intake, and care coordination for a senior living home care program in Connecticut. The coordinator will serve as the primary point of contact for patients, families, referral sources, and field caregiving staff.
Key Responsibilities
- Manage intake and onboarding of new home care patients and clients
- Schedule and coordinate home care visits for nursing and aide staff
- Serve as primary liaison between patients, families, referral sources, and care team
- Monitor care delivery compliance and follow up on missed or incomplete visits
- Maintain accurate records in home care management software
- Support billing, authorizations, and insurance verification processes as needed
Requirements
- 2+ years of experience in home care coordination, scheduling, or patient services
- Strong knowledge of home care operations and Medicare/Medicaid requirements preferred
- Excellent organizational, communication, and problem-solving skills
- Experience with home care scheduling software preferred
- Compassionate approach to working with seniors and their families