Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Healthcare, High School Diploma, Home Care, Multitasking, Operations, Organizational Skills, QoS (Quality of Service), Schedule Development, Staff Requirements, Time Management, Training/Teaching, Vision Plan
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Training & development
- Vision insurance
We are looking for an Home Care Scheduler to come be apart of the our team! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating non medical services.
As a scheduler, you will be primarily responsible for the day to day oversight of all caregiver schedules. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and caregivers to improve lives.
RESPONSIBILITIES
- Coordinate the use of our caregivers to ensure consistent quality of services for staffing needs
- Assign new clients to caregivers according to scheduling protocols
- Use web based scheduling application as the basis for all scheduling
- Create and maintain schedules for all employees
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Administrators and Caregivers regarding scheduling and changes
QUALIFICATIONS
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Home Health experience preferred
WHY JOIN THE INDUSTRY?
- Health benefits available
- Competitive compensation
- Training and support
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.