Home Care Sales and Coordination

Are you a proactive, people-oriented professional in the Erie area who loves building community relationships and keeping operations running smoothly?

We are seeking a dynamic Field Service Coordinator & Marketer to join our team in Erie, PA. In this hybrid role, you will be the bridge between our services, our clients, and the local community. You will split your time between coordinating field operations (ensuring client satisfaction, caregiver onboarding, and smooth scheduling) and executing local marketing initiatives to grow our network across Erie County.

Salary & Benefits

• Pay: $18.00 - $20.00 per hour

• Job Type: Full-time

• Benefits:

• Paid Time Off (PTO)

• Health, Dental, and Vision Insurance

• Professional development and growth opportunities

• Mileage/travel reimbursement for community marketing activities

Key Responsibilities

Field Coordination & Operations:

• Coordinate and manage daily field service schedules to ensure seamless service delivery.

• Act as the primary point of contact for Erie-area clients, addressing inquiries, resolving issues, and ensuring high satisfaction.

• Assist with client intake, caregiver onboarding, and maintaining strong communication with field staff.

• Maintain accurate records and documentation in compliance with company and Pennsylvania state regulations.

Marketing & Community Outreach:

• Develop and maintain relationships with local Erie community partners, medical offices, organizations, and referral sources.

• Represent the agency at local events, health fairs, and community gatherings to build brand awareness.

• Identify new growth opportunities and distribute marketing materials within the designated territory.

• Collaborate with leadership to align marketing outreach with operational capacity.

Qualifications & Skills

• Experience: Minimum of 1–2 years of experience in healthcare coordination, customer service, sales, or local marketing.

• Communication: Exceptional interpersonal, written, and verbal communication skills.

• Bilingual Skills: Bilingual capabilities (such as English/Spanish) are a strong plus, but not required.

• Tech-Savvy: Proficient with CRM systems, scheduling software, and standard digital workplace tools.

• Mobility: Must have a reliable vehicle, a valid driver’s license, and up-to-date auto insurance for local travel around the Erie region.

• Attributes: Highly organized, self-motivated, and able to balance multiple shifting priorities.

Schedule

• Monday to Friday (Day shift)

• Occasional weekend availability for community marketing events

Work Location

• Hybrid (Office-based coordination in Erie, PA with local field travel for marketing)