Home Care Scheduler/Administrative Assistant - Full-Time

Come join our awesome team as a Home Care Scheduler/Administrative Assistant Full-Time at Gulf Coast Village Home Care. Come join a Great Place to Work-Certified organization!

Schedule: This is a full time 40 hour a week shift.

Gulf Coast Village Home Care is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Benefit Highlights:

• 403(b) Retirement Plan;
• Pay in Lieu of benefit options available
• Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Partial insurance (*must work 24 hrs. or more)
• Paid Time Off (Vacation, Holiday & Sick Days – must work 24 hrs. or more)

Position Summary

The Home Care Scheduler/Administrative Assistant maintains all aspects of scheduling home care services; provides administrative and clerical support to the Home Care/Home Health Department.  Maintains a customer focused attitude at all times.   Ensures copies of necessary documents are available to staff and notify staff of credentialing needs and participate in On-call rotation.

Qualifications

• High school graduate
• Minimum of 1 year general office experience
• Scheduling experience highly desirable
• Able to work 40 flexible hours per week
• Knowledge of medical terminology and a general medical background desirable
• Computer skills including MS Office (Outlook, Word, Excel, PowerPoint)
• Data entry experience 
• Excellent telephone skills
• Scheduling ability and experience
• Driver’s license and vehicle required for courier duties between office and main campus

Essential Duties and Responsibilities

 The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

•  Scheduling new and existing client’s services. New client intake and referred to Program Manager for contract signing and care plans.
• Assist with admitting new campus clients as need when Program manager is not available.
• Assist in maintaining client and caregiver files.
• Keep them CEMP up to date
• Basic telephone and faxing skills needed with phone etiquette with an emphasis on customer service.  Basic marketing skills a plus.
• Data entry including entering new clients, verifying payroll and assist business office manager in payroll/billing duties
• Follow up phone calls for patients due to schedule changes, and general communications

Take pride in helping others, and join us today!

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

#VOANS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.