Job Summary We are seeking a Bi-lingual Spanish speaking Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
Coordinate internal and external staffing needs
Assign clients to the appropriate clinicians
Use cloud-based scheduling software
Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff
Other tasks as assigned by management
Qualifications
High school diploma or GED
Previous experience as a Home Care Scheduler or in a similar position is preferred
Highly organized with attention to detail
Comfortable with Microsoft Office and other computer programs
Ability to multitask and prioritize projects
Excellent customer service and interpersonal skills
Numbers & Facts
Location
Orlando, FL
Job Type
Full-time
Skills
Cloud Computingunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
Healthcareunmatched
High School Diplomaunmatched
Home Careunmatched
Interpersonal Skillsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
On Callunmatched
Organizational Skillsunmatched
Patient Careunmatched
People Managementunmatched
Schedule Developmentunmatched
Spanish Languageunmatched
Staff Requirementsunmatched
Staff Trainingunmatched
Vision Planunmatched
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