DescriptionWho We ArePelican, founded in 1993, is a veteran-owned company that changed its name from PMG Mechanical in 2026 is here to keep your home cozy, lights on and the water flowing. We offer services HVAC and Electrical and more throughout Puget Sound. Members of our staff have opportunities to earn competitive pay and rewards, grow in their careers and become a part of a great team. You'll work closely in selling Generators with our sister company Washington Generators. Why Choose Pelican Heating & AirCompensation - Top of market pay among our industryMedical Insurance – We pay 90% for your insurance premiums for health, dental, vision, and company paid life insuranceWork life balance – 11 paid holidays401k Plan with a 4% match.Our Core ValuesEXCELLENCE: We represent the company each day and strive to offer our best. Developing ourselves, our team members, and our company is at the forefront of our minds at all times. We grow together through shared knowledge and effort.BIAS FOR ACTION: Be proactive in all you do. If you identify an issue at the shop or discover a problem with a customer, you should address it directly if possible. If you can't fix it, develop a plan and hand it off cleanly to someone who can.INTEGRITY: Speak truthfully and work diligently. Doing the right thing and being honest at all times are integral to creating value for our customers and our team.TEAMWORK: Our main purpose is to work together to meet our customers' needs. Together we help provide peace of mind with backup power and all our other services. Also, as a company we use teamwork to help each other succeed.ACCOUNTABILITY: We can't always control if things go perfectly but we can take responsibility for the role we played in each circumstance and look for solutions and take steps to improve.Position OverviewThe Comfort Advisor is responsible for closing sales from marketed generated leads, evaluating the HVAC needs of residential customers, following the Nexstar Sales Model and creating and presenting options. This role requires good communication skills and HVAC knowledge. Key ResponsibilitiesMeeting the client's needs and wants while meeting the minimum budgeted sales as determined by management's plan. The company depends highly on the Comfort Advisor's ability to convert prospects into satisfied owners of new air conditioning and heating systems.Maintain a closing ratio on technician-generated leads of 75% or higher.Maintain a closing ratio on marketed leads of 40% or higher.Be available within 15 minutes by phone at all times, other than scheduled vacations or holidays.Arrive at appointments 5 - 10 minutes ahead of scheduled appointment time.Complete all paperwork in a timely and accurate manner.Sales Lead Scheduled to come out within 24 hours99% of the time estimate is to be given onsite – if off book within 24 hours – Using the comfort guideThe Comfort Advisor is responsible for financing paperwork as well as ensuring collection of check payments.Commission is not paid until the company is paid for the job or the client has signed a financing completion form.Spend at least two hours each week reading or listening to self-improvement or sales-related books, video, or audio.Conduct daily activities with the highest level of honesty and integrity, and always display a positive attitude toward fellow team members. Understand that any misrepresentation to a client or Manager is grounds for immediate dismissal.Arrive on time for sales training meetings conducted by Management.Maintain a high degree of integrity and loyalty toward the company and brands.Always be safety conscious both on the job and while driving.Participate actively in all training exercises, morning meetings.Live the Core Values in every interactionOther duties as assigned***Compensation is based on individual performance***RequirementsMinimum QualificationsHigh school diploma/GED requiredAssociate degree preferred but not requiredHave a valid Driver's License and clean driving record5+ years' experience in the HVAC trade (Preferred)Self-starter, reliable, flexibility with hoursStrong customer service skillsBe able to operate a smartphone and tabletBe willing to travel out of town up to two weeks at a timeBe able to lift 50+ lbs. regularly, bend repeatedly, climb a ladder 40', and kneel for extended periods of timeBe able to work in the heat and sub-zero weatherPossess basic and/or advanced trade experiencePresent and communicate professionally (written and verbal)Understanding of the current regulations within the fieldExcellent interpersonal communication skills on a technical levelAble to work both independently and as part of a teamPhysical Demands and Work EnvironmentWork both indoors and outdoorsWould be exposed to very hot or very cold temperaturesWill be in proximity to hazardous conditions, equipment, and situationsWear safety attire, such as goggles or other protective clothingCould be exposed to sounds and noise levels that are uncomfortable and distractingWill be exposed to very bright or inadequate lighting conditionsAbility to climb ladders and work from roofs and scaffoldingWill work around exposed contaminantsMust be able to work in cramped work places, such as crawl spaces under floors.Desired Skills and ExperienceIf you can achieve the above and you find it fun and challenging - you have just the right amount.If you want to be part of something bigger than just a job – make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Pelican by visiting pelicanheat.comEqual Opportunity EmployerSalary Description$103,000-$150,000Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.