Home Comfort Systems Diagnostic Technician

Curious how you’ll make an impact at Dial Duron Service Co. (a Southern Home Services company)? Let’s break it down.

What will I do each day?

• Diagnose, maintain, and repair residential HVAC equipment; support light commercial as needed.
• Clean, calibrate, and service air handlers, ductwork, supply/return vents, and condensate lines.
• Respond to routine and urgent calls, ensuring safe and efficient operation.
• Walk customers through issues, options, and recommendations in plain language.
• Perform inspections, adjustments, and system upgrades; document all work performed.
• Maintain safety compliance and keep your workspace and vehicle neat.
• Additional duties as assigned.

What qualifications are required?

• 2–5+ years of hands-on HVAC experience, preferably in the residential market.
• EPA Certification.
• Valid Driver’s License with a minimum of three years of driving experience.
• Advanced diagnostic and problem-solving skills for complex issues.
• Positive attitude and pride in delivering excellent workmanship.
• Customer-service mindset; able to interact professionally with all stakeholders.
• Team player who adapts quickly and embraces change.

What are the physical requirements?

• Lift 50 lbs regularly; occasionally up to 100 lbs.
• Climb ladders; access attics and crawlspaces; work in tight quarters; push/pull/carry; use hand tools; perform fine detail tasks.
• Drive between appointments.
• Work in indoor/outdoor environments, including attics and crawlspaces.
• Stand, walk, sit; communicate in person and by phone.
• Use hands to handle/feel objects and controls; reach with hands and arms.
• Frequently stoop, kneel, bend, and crouch.
• Regular exposure to heat, cold, wind, rain, ice, or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

How will I be rewarded?

• Reliable, year-round work and scheduling flexibility
• Quality-based incentive opportunities
• Weekly pay
• PTO and paid holidays
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-provided vehicle
• Employee discounts
• Advertised pay range is base pay plus average SPIFFS/Commissions earned at location

What should I already be good at?

• HVAC and HVAC/R systems
• Service and installation
• Preventive maintenance
• Diagnostics and troubleshooting
• Repair of residential HVAC components and systems

Employment classification and EEO

This is a Non-Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.