Home Health Intake Coordinator

Phoenix Home Care, Inc.

Independence, MO

JOB DETAILS
SALARY
$18–$21 Per Hour
SKILLS
Communication Skills, Data Entry, Detail Oriented, Health Plan, Healthcare, Home Care, Hospice Care, Marketing, Nursing, On Call, Operational Support, Organizational Skills, Partner Sales, Problem Solving Skills, Record Keeping, Service Delivery, Training/Teaching
LOCATION
Independence, MO
POSTED
22 days ago

Home Health Intake Coordinator

Independence, MO | $18-21/hr | Monday-Friday, 8am-5pm

Utilize your organizational abilities and empathy in a position that truly impacts lives.

At Phoenix Home Care & Hospice, we're not merely filling a vacancy - we're creating a team of compassionate, motivated professionals who seek to find meaning in their work. As a Home Health Intake Coordinator, you will serve as the initial point of contact for families in need of care, ensuring that referrals are processed efficiently and that our nurses receive the necessary support to deliver exceptional service.

This role encompasses much more than just paperwork - it's about guaranteeing that individuals in our community receive the care they need, when they need it the most.

What You'll Do

  • Process and coordinate new referrals for home health services
  • Partner with our sales and marketing team to keep communication seamless
  • Support local operations with scheduling, insurance verification, and problem-solving
  • Maintain accurate records and provide clear communication with staff and families
  • Bring flexibility, organization, and positivity to a fast-paced office environment
  • Weekend On-Call Rotation

Why You'll Love Working Here

  • $18-20/hr
  • Monday-Friday schedule, no weekends!
  • Multiple medical plans (Medical, Dental, Vision)
  • PTO, holidays, life insurance, 401(k), short- & long-term disability
  • Ongoing training & development
  • A culture that values people - not just productivity

What We're Looking For

  • 1+ year of office experience preferred (healthcare knowledge a plus!)
  • Strong computer and data entry skills
  • Excellent phone etiquette and communication skills
  • Reliable, detail-oriented, and highly organized
  • Positive attitude, strong work ethic, and a heart for service
  • Willing to train the right person with the right drive

At Phoenix, our mission is to create New Beginnings - for our clients, and for our team. If you're ready to grow in a supportive, mission-driven environment, apply today and see why Phoenix is the right place to start your next chapter.

About the Company

P

Phoenix Home Care, Inc.

Our Mission Statement
Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

OUR CORE VALUES
Our written core values reflect, in words, what is truly important to us
 as an organization. In our mission, we highlight the pillars of this culture: compassion, honesty, and patience. These descriptive words define our culture.

Also in our DNA, we find the following valuable qualities:
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry, giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With optimistic and brave hearts, we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities, reaching out to be good neighbors.

Our Story
The legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – always chasing the light and capturing all that was beautiful. The phoenix is a symbol of constant rebirth, renewal, and fresh starts. It is not a story of ashes, but rather of beauty and upward thinking (Isaiah 61:3).

OUR ENERGY is focused on improving quality of life, perpetuating positive attitudes, and embracing the challenges life places before us with grace, respect, and compassion.

OUR CATALYST to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve, and listening with our hearts, which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning, we find new beginnings.

WE ARE PHOENIX HOME CARE.



Phoenix provides Home Health Care services to those who desire to remain independent at home. Phoenix provides acute Skilled Nursing through Home Health Services; Private Duty Nursing to Children with Special Needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; State funded In-home Services (homemaker chores, errands and shopping, personal care, education, medication set-ups and reminders; and Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services.

Corporate Office Location: 3033 S. Kansas Expressway, Springfield MO 65807. Additional offices in St. Louis MO, O'Fallon MO, O'Fallon IL, Cape Girardeau MO, Branson MO, Joplin MO, Jefferson City MO, Columbia MO, Camdenton MO, Sedalia MO, Independence MO, Overland Park KS, Wichita KS, Lebanon KS, Montrose CO, Loveland CO, and Plano TX. 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
FOUNDED
2011
WEBSITE
http://www.phoenixhomehc.com