Summary:
We're looking for a versatile team member to fill a new hybrid role that blends front-office support with hands-on patient care. In this position, you'll primarily staff the front desk as our home health office receptionist, while also serving as a certified CNA available to complete field visits as patient care needs arise (field visits are typically completed within 45 minutes to a maximum of 1 hour.)
Responsibilities:
Receptionist/Administrative Duties:
- Conducts self in a professional and courteous manner
- Serves as receptionist and permits only authorized personnel beyond the reception area
- Answers the telephone and receives messages in a pleasant, professional manner
- Receives and submits faxed information
- Ensures confidentiality of all Protected Health Information
- Ensures faxed information is submitted to the appropriate person
- Assists in the production and completion of requested documents, including plans of care and other documents as requested
- Ensures all documents produced are grammatically correct and properly spelled
- Ensures all office equipment is working and properly maintained
- Checks eligibility for patients
- Enters patient data
- Schedules visits
- Prepares invoices for payroll
- Gathers needed information for private billing and faxes it to billing
- Coordinates with private insurance companies for authorization
- Checks HMO status on the first of each month for all patients, prints and files 3 pages per patient
- Adds new physician information into the system after collecting NPI and other required information
- Performs miscellaneous office tasks such as faxing, copying, answering phones, maintaining Excel spreadsheets, drafting memos, and other duties as assigned
CNA/Field Visit Duties:
- Provides safe and effective care to the sick and elderly
- Takes accurate temperature, pulse, respiration, and blood pressure
- Performs simple procedures as an extension of the therapy service, as directed
- Follows Universal Precautions and washes hands before and after each patient visit
- Completes all work assignments and turns in notes as required by Agency policy
- Understands and adheres to established Agency policies and procedures
- Adheres to Agency standards and consistently interprets and accurately performs assigned responsibilities
- Maintains acceptable attendance
- Reports incomplete work assignments to the RN
- Maintains a clean, well-groomed appearance
- Demonstrates effective time management through daily documentation
- Attends position-related in-services, case conferences, and staff meetings
- Attends all mandatory in-service programs as scheduled
- Completes a minimum of 12 hours of in-service training per calendar year (based on date of employment)
- Maintains a clean and neat work environment
- Demonstrates sound judgment and decision-making
- Coordinates care with the RN and reports changes in patient condition
- Participates in the Agency's QAPI meetings
Financial Wellness Benefits That Go Beyond the PaycheckWe understand that financial stress can impact overall well-being. That’s why we offer innovative programs to help our team members manage and reduce debt:
- Student Loan Repayment Support: We offer direct contributions toward student loan repayment to help you pay down your balance faster.
- 0% Interest Loans: Access interest-free loans designed to help you consolidate or pay off high-interest debt, including student loans—making your financial goals more achievable.
Houston’s Top Rated Local® Home Care
We are a skilled home health company that provides skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides and medical social workers. Since 2004, our mission has always been to offer a comfortable, and dignified service to our patients through the expertise of our professional and dedicated staff.
Our many services are catered to the needs of our patients.
Careers
We are seeking passionate healthcare professionals who aspire to advance their careers through service and treating those with medical needs. If this appeals to you, please apply with us today! We offer competitive salaries and benefits and growth opportunities!
Here at All About Home Care, we know that our team of professionals is the best in the field! We also understand the key to providing our patients with the best healthcare experience and individual health outcomes, and we are dedicated to giving our team an outstanding work experience!