Home Health Scheduler

Brightstar Care

Bluffton, SC

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JOB DETAILS

SKILLS

Auto Insurance, Billing, Business Processes, CPR Certification, Coaching, Customer Relations, Customer Service Management, Customer Support/Service, Director of Nursing (DON), Driver's License, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare, High School Diploma, Home Care, Medical Records, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nursing Management, On Call, Performance Management, Project/Program Management, Record Keeping, Regulations, Regulatory Compliance, Safety/Work Safety, Schedule Development, Set Goals, Staff Training, State Laws and Regulations, Statistics, Time Management

LOCATION

Bluffton, SC

POSTED

1 day ago

Are you looking for a home care job where you can make a difference in peoples lives? We are proud to offer you the opportunity to pursue your passion at your own level. Come work for us and see how BrightStar Care employees uphold A Higher Standard. **What We Offer:** At BrightStar Care we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including: Exclusive Employee Discount and Gift Programs **Insurance:** o Medical o Dental o Vision Mileage Reimbursement for clinical / administrative positions Employee Assistance Program Generous Paid Time-Off Plans Free Training Part of a team with RN Oversight Employee referral bonus Enterprise Champion for Quality 8 YEARS RUNNING! Mobile shift access Weekly pay w/ direct deposit Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline Over 95% of BrightStar locations are Joint Commission accredited or in process! **Responsibilities** Customer/client care - effectively manages the customer care procedures and serves as point of contact for client/customer relations. Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed. Billing and coding management Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies Assists in the development of organization goals and agency performance improvement activities Administers agency policies and procedures Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a clients care Supervises, educates and coaches other field personnel, as directed by the Director of Nursing Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities Assures proper maintenance of clinical records in compliance with local, state and federal laws Assures compliance with all local, state and federal laws **Requirements** High School Diploma required, Associate CPR Certification Proficient in Ms Office (Outlook, Word, Excel, and PowerPoint) Flexibility and good time management skills A MUST Minimum of 2 years experience as Customer Care Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations. Excellent organization, planning, and project management skills. Valid drivers license; valid state required proof of auto insurance. Transportation to meet the needs of position and scope of job responsibilities. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

About the Company

Brightstar Care

About BrightStar Care of Fairfax

Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family. At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.

About Our Higher Standard

At BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

A Message From the Owners Kerry and Robert Massie:

Thank you for Considering BrightStar Care of Fairfax!

Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult. We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.

After a number of tries, we found the BrightStar Care approach. We were so impressed with the superior level of customer service it provides that we decided to open own agency here in Northern Virginia.

Our mission is to provide the absolute best care for you and your loved one- a Higher Standard. We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010. If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us.

Kerry and Robert Massie are Certified Senior Advisors

The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency. And thank you again for considering BrightStar Care of Fairfax.

View our Flipbook Presentation: CLICK HERE

Learn more about our team by clicking HERE.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Healthcare Services

WEBSITE

https://www.brightstarcare.com/fairfax

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