Alpha Home Health & Hospice is seeking an experienced full-time Home HealthScheduling Coordinator for our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service.
Benefits:
$24-$30 an hour, DOE
Comprehensive Medical, Dental, and Vision insurance
Free health concierge services
FSA and HSA accounts
Paid Life and AD&D insurance
Paid Sick, Holidays, and PTO
STD, LTD, and other voluntary insurance plans
Company-wide celebrations of your great work & accomplishments
Support for your professional growth and development
Room for advancement
AMAZING teammates & leaders who are supportive, inclusive, and fun!
What do we require of you?
At least 1-2 years of scheduling experience, preferably in a home health and/or hospice agency
Experience with Home Care Home Base strongly preferred.
Demonstrate cooperation and provide excellent customer service
Ability to multi-task and stay on task in a fast-paced office
Excellent team-oriented, verbal, and written communication skills
Key Responsibilities:
Monday through Friday, 8:30 am to 5 pm, onsite in our Everett office
Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
Serves as the primary responder to all inbound calls and inquiries
Provides excellent customer service to patients, referral sources, and community contacts
Maintain proper daily workflow and ensure compliance with all regulatory requirements
Assist intake and serve as administrative support for all office, clinical, and marketing staff
Communicates effectively and professionally regarding coordination of care expectations
Educates and enforces deadlines, schedule updates, and workflow requirements
Supports office workflow through cross-training in medical records, intake, and other administrative tasks
About the company:
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.