Benefits:- Bonus based on performance
- Free uniforms
- Health insurance
- Help or transport service
The Home Solutions Specialist is responsible for engaging with residential customers through face-to-face interactions to identify their needs and recommend solutions that enhance their home experience. This role requires strong communication skills, a customer-focused mindset, and the ability to build trust while representing the company professionally in the community.
Key Responsibilities:
Build rapport with homeowners and residents through professional and friendly interactions.
Assess customer needs and present tailored solutions.
Educate customers on available services and benefits.
Generate leads and close sales to achieve individual and team performance goals.
Maintain accurate records of customer interactions and sales activities.
Follow all company policies, procedures, and compliance requirements.
Attend regular team meetings, training sessions, and development programs.
Stay informed about company offerings, promotions, and industry trends.
Provide exceptional customer service before, during, and after the sales process.
Qualifications
Excellent verbal communication and interpersonal skills.
Strong sales, negotiation, and relationship-building abilities.
Self-motivated with the ability to work independently.
Goal-oriented with a proven ability to meet performance targets.
Comfortable working outdoors and traveling throughout assigned territories.
Ability to handle objections and resolve customer concerns professionally.
Reliable transportation and a valid driver's license may be required.
Previous sales, customer service, or direct marketing experience is preferred but not required.
Skills & Competencies
Customer engagement
Prospecting and lead generation
Time management
Problem-solving
Presentation skills
Adaptability
Team collaboration
Work Environment
This position involves extensive field work, including walking through residential neighborhoods and interacting directly with potential customers. Evening and weekend availability may be required based on business needs