Summary/Objective The Homeowner Services Coordinator is responsible for assisting the Homeowner Services team meet Green Country Habitat for Humanity's (GCHFH) housing goals by coordinating homebuyer education, financial education workshops, and housing counseling for pre-purchase, rental, and credit counseling services. Administrative responsibilities include processing intake information, input of applicant and homebuyer tracking data, report generation and mortgage servicing. Essential Functions - Maintain official records and documents, and ensures compliance with federal, state, and local regulations.
- Maintain a working knowledge of significant developments and trends in the industry.
- Maintain confidentiality of client information as required by agency and/or state and federal regulations.
- Assists in community outreach and marketing for homebuyer education, and budget and credit workshops.
- Conducts group intakes and collects required documentation, authorizations, and disclosures.
- Registers clients seeking to purchase a home or other home related services.
- Creates case or client files containing personal and financial information to determine the status of a homeowner.
- Update HomeKeeper client file with all changes throughout relationship.
- Assist with home dedications, groundbreaking, and other events in collaboration with the Marketing Department.
- Enters all monthly payments and money orders into Keystone system.
- Enters and disburses payments for principal and escrow in Keystone, codes, and forwards to accounting for processing.
- Maintains homeowner insurance invoices and enters into Keystone.
- Receives and process calls from homeowners inquiring about their monthly payments.
- Creates, prints, and mails monthly statements, and late notifications to homeowners to include making collection calls.
- Process monthly report for credit report.
- Assist with processing mortgage applications.
- Acquire HUD certification within 90 days.
- Assist Homeowner Services with other tasks as required.
Other Duties The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties for this position. Duties, responsibilities, and activities may change at any time with or without notice. EEOC Statement Green Country Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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