Honda Service Advisor

Location: Port Charlotte, FL (On Site) | Type: Full Time | Pay: $70,000 - $150,000+

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

Core Responsibilities 

• Greet customers and conduct vehicle inspections to identify service needs

• Explain recommended services, costs, and timelines clearly

• Coordinate service appointments and manage schedules for timely completion

• Communicate with customers throughout the service process

• Work with technicians to ensure smooth workflow and resolve customer concerns

• Recommend additional services to enhance customer satisfaction

Basic Requirements 

• Previous automotive service or customer service experience (dealership preferred)

• CDK experience required

• Strong communication and problem-solving skills

• Knowledge of automotive systems and maintenance

• Ability to multitask in a fast-paced environment

• Customer-focused mindset

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance

• 401k Matching and FSA

• Tuition Reimbursement

• Paid Time Off (accrues)

• Supplemental Insurance (Hospital, Accident, Critical Illness)

• Discounts on Vehicles, Services, and Parts

Tips for a Successful Application & Interview Process: 

• Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished

• Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit

• Dress to Impress – First impressions count. Dress professionally and bring your authentic self

• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key