Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office

Back to search results Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office Newark, Delaware; Addison, Texas; Charlotte, North Carolina; Plano, Texas; College Park, Georgia Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Line of Business Job Descripton:Responsible for analyzing, designing, and optimizing business processes that support Transformation objectives. Partners with business leaders and subject matter experts to identify improvement opportunities, develop business cases, and implement sustainable solutions that drive efficiency, productivity, quality, and risk reduction.Responsibilities:Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainabilityWorks directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunitiesEstablishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutionsLeverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefitsSupports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifactsRequired Qualifications:3+ years relevant work experience with business and technology projects including process improvement/re-engineering and technology change effortsExperience in process design, business process improvement, operational excellence, or business transformation roles.Strong knowledge of Lean Six Sigma, Design for Six Sigma (DFSS), and process improvement methodologies.Proven ability to influence stakeholders and lead cross-functional initiatives.Strong analytical, problem-solving, and project execution skills.Ability to work in a fast-paced environment while maintaining attention to detail and accuracyAbility to facilitate meetings, capture key outcomes/actions and own product documentationIntermediate proficiency using Microsoft Office products such as Copilot, Word, Excel, PowerPoint, Project and in VisioStrong decision making skills with an assertive and proactive communication styleStrong communication skills (verbal, written and presentation) and active listening skillsMust be proficient in data management to include strong data analytic capabilityMust have strong organizational skills and be able to handle multiple tasks Enthusiastic, energetic, determined and positive - especially under pressureCritical thinker and risk mindedDesired Qualifications:Lean Six Sigma Green Belt or Black Belt certification preferred.Experience supporting and participating in technology change effortsProficient in understanding technology and data management5+ years of project management experience with a complete understanding of the key principles and frameworks of Project Management and Process DevelopmentSkills:Active ListeningData Collection and EntryProcess MappingProject ManagementReportingContinuous ImprovementCritical ThinkingData VisualizationProcess DesignStrategic ThinkingAdministrative ServicesBusiness Process AnalysisProcess EffectivenessProcess Performance MeasurementProcess SimplificationInternal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.Shift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26034839 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved