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Hospice Liaison

Peoples Home Health, LLC

Crestview, FL

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JOB DETAILS
SKILLS
Calendar Management, Case Management, Communication Skills, Community and Social Services, Corporate Compliance, Customer Satisfaction, Federal Laws and Regulations, Healthcare, Healthcare Providers, Home Care, Hospice Care, Market Share, Medical Ethics, Medical Treatment, Medicare, Palliative Care, Patient Assessment, Patient Care, Patient Confidentiality, Prescription Drugs, Product Development, Product Pricing, Professional Services, Revenue Growth, Sales Closing Skills, State Laws and Regulations, Strategic Planning, Territory Management, Time Management, Trend Analysis
LOCATION
Crestview, FL
POSTED
Today
Why Peoples? Peoples Health Services is the only family-owned, locally governed Hospice and Home Health provider in the Florida Panhandle. We believe that when we take care of the people who care for our patients, everyone benefits. We offer competitive pay, medical, dental, vision, group life, short-term disability benefits, a PTO program, 6 paid holidays, recognition programs, and work-life balance initiatives including a Relax & Recharge Day annually. Join a team that is dedicated to caring for our community—and each other. Position Summary: The Hospice Liaison is responsible for making professional and comprehensive presentations of the Company’s services to the medical community and hospice care candidates in the specific assigned territory to achieve market referral goals and increase revenues. Serves as a resource and provides community outreach and education to physicians, facility staff, clients, and caregivers regarding hospice services. Essential Duties & Responsibilities Consistently meet and/or exceed qualified referral and admissions criteria every month. Demonstrate a high degree of responsibility for attendance, use work time in a productive and efficient manner, and work independently most of the time using excellent time/territory management skills. Proactively prepare for scheduled appointments and meetings. Foster a positive attitude and build morale among staff, promoting open communication with all departments. Participates in Company functions to build community and public awareness of Peoples Hospice and Palliative Care services. Develop a pricing strategy with peers and VP to help the company maximize profits and market share while ensuring that the Company’s customers are satisfied. Monitor trends that indicate the need for new products and services and oversee product development. Keep abreast of the public’s medical needs and health care trends. Determine the potential of each referral source regarding patient and revenue potential. Identify the potential of each account and allocate time and effort according to payoff potential. Develop, with institutions, contractual agreements which are in the best interest of both parties. Identify customers’ primary needs and key concerns and identify key contacts and their roles in the decision-making process to close the sale. Follow up on all proposals to ensure implementation. Assess patient’s medical status, family needs, and collaborate with the clinical manager, attending physician and/or the hospice physician to determine the patient’s clinical eligibility for hospice care. Coordinate immediate medical interventions on day of admission as prescribed by physician’s orders. Communicates information, issues, and concerns in patient care meetings to assure smooth transition and continuity of care with other IDG staff, including a detailed report to the assigned Case Manager and other assigned disciplines. Maintain accurate records, document actions, maintain control of budgeted expenses, and submit required reports on time. Continue professional growth through attendance at workshops, professional in-services, etc. Maintain medical ethics in compliance with company policies and procedures. Comply with all state and federal regulations pertaining to operations of a Medicare certified hospice agency. Maintain a professional image. Uses appropriate phone etiquette Promote a customer friendly atmosphere for all visitors and always ensure patient confidentiality. Participate in accreditation program. Perform other duties as assigned. PI27b2979be148-25448-410267765c143e31-5e48-4549-b638-05792d185386

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Peoples Home Health, LLC

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