About the Role: Solace Hospice & Palliative Care Inc is looking for a compassionate and organized Hospice Office Manager to join our dedicated team in Saint Charles, IL. This is a meaningful opportunity to play a vital behind-the-scenes role in ensuring our patients and families receive the highest quality end-of-life care. If you thrive in a purpose-driven environment and have a passion for both people and operations, we want to hear from you.
Responsibilities:
Oversee day-to-day administrative operations of the hospice office to ensure smooth and efficient workflow
Manage scheduling, staffing coordination, and clinical staff support across patient care teams
Maintain accurate patient records, documentation, and compliance with hospice regulatory requirements
Serve as a point of contact for patients, families, referral sources, and interdisciplinary team members
Coordinate billing, accounts payable/receivable, and insurance verification processes
Onboard new employees and support HR functions including credentialing and personnel file management
Ensure compliance with Medicare, Medicaid, and state hospice regulations and accreditation standards
Requirements:
2+ years of office management experience, preferably in hospice, home health, or healthcare settings
Familiarity with hospice regulations, Medicare/Medicaid billing, and EMR systems
Strong organizational and multitasking skills in a fast-paced clinical environment
Excellent interpersonal and communication skills with empathy for patients and families
Proficiency in Microsoft Office Suite and healthcare management software
Associate's or Bachelor's degree in Healthcare Administration, Business, or related field preferred
Ability to maintain confidentiality and handle sensitive information with professionalism
About Us:
Solace Hospice & Palliative Care Inc is a trusted provider of compassionate end-of-life care serving patients and families in the Saint Charles, IL area. We are committed to delivering dignified, patient-centered care that brings comfort and peace during life's most challenging moments. Our team is united by a shared mission, and we foster a supportive, collaborative workplace where every role — clinical and administrative — truly matters.
Numbers & Facts
Location
Saint Charles, IL
Job Type
Full-time
Skills
Accounts Payableunmatched
Accounts Receivableunmatched
Accreditation Standardsunmatched
Billingunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Dental Insuranceunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
File Managementunmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Administrationunmatched
Healthcare Softwareunmatched
Home Careunmatched
Hospice Careunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Medicaidunmatched
Medical Billingunmatched
Medical Recordsunmatched
Medicareunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Office Managementunmatched
Organizational Skillsunmatched
Palliative Careunmatched
Patient Careunmatched
People Managementunmatched
Quality of Careunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Retirement Planunmatched
Schedule Developmentunmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Vision Planunmatched
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