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Hospice Regional Admissions Coordinator

Silverado

Irvine, CA

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JOB DETAILS
SALARY
$29–$31 Per Hour
SKILLS
Business Administration, Customer Support/Service, Data Entry, Data Management, Dental Insurance, Detail Oriented, Documentation, Driver's License, High School Diploma, Homeland Security, Hospice Care, Hospital, Inside Sales, Maintain Compliance, Microsoft Excel, Microsoft Word, Organizational Skills, Palliative Care, Patient Care, Process Management, Recruiting/Staffing Agency, Regulatory Compliance, Social Security Administration, Time Management, Tuition Reimbursement, Typing, Vision Plan, Willing to Travel
LOCATION
Irvine, CA
POSTED
Today

Join Silverado Hospice Orange County covering our Orange County area and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine's Best Workplaces in Aging Services. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We're a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We're hiring aHospice Regional Admissions Coordinator - a detail-oriented and compassionate professional who supports the admissions process for hospice and palliative care patients. This role blends administrative precision, empathy, and coordination to ensure a smooth and dignified transition into care.

Be a difference-maker with a hospice care leader!

You lead with empathy, organization, and professionalism. You're dependable, emotionally intelligent, and thrive in a fast-paced, team-focused environment. You're passionate about supporting patients and families with grace and efficiency during vulnerable moments.

What You'll Be Doing:

  • Manage data entry and maintain accurate admission tracking logs
  • Coordinate hospital discharges and general admission processes
  • Overcome initial objections to hospice and palliative care services
  • Verify insurance and manage authorization processes
  • Schedule staff to meet with patients and families in a timely manner
  • Ensure intake documentation is completed per policy
  • Participate in team meetings and collaborate with interdisciplinary staff
  • Communicate empathetically with patients, families, and associates
  • Remain calm and level-headed in emergencies and emotionally intense situations
  • Perform other duties as assigned
Qualifications:
  • High school diploma required; college coursework in business administration preferred
  • Minimum 1 year of experience in customer service or inside sales
  • Prior hospice or palliative care experience strongly preferred
  • Typing speed of 50 WPM and proficiency in Excel, Word, and basic computer tasks
  • Valid driver's license, clean driving record, and current auto insurance required
  • Reliable transportation and willingness to travel
  • May be required to work outside regular hours based on patient needs
Why Choose Silverado?
  • Fortune Magazine Best Workplace in Aging Services
  • Certified Great Place to Work®
  • Paid training and strong internal mobility
Schedule: Full Time, Monday - Friday, 8:00am - 5:00pm

#LI-AH1

Anticipated pay range

$29-$31 USD

Silverado offers the following benefits to eligible employees:
  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page:

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V

About the Company

S

Silverado

Transforming Lives At Silverado we believe dignity and respect are two of the most valuable commodities in the world. There is no higher praise for us than the smile of a happy patient, the thanks of a relieved client, or the revitalized embrace of an engaged resident. Our commitment to caring is something shared by every member of the Silverado family, and it forms the framework for how we operate. There is no exaggeration in saying that we want to change the world and raise its expectations for our industry.

Silverado team members choose to join our family based on their desire to be a part of something that makes lives better. In many cases they have experience with close family members requiring additional levels of care, so they understand the challenges and concerns that come with entrusting a loved one's care to another. From our executives to our nurses, from culinary staff to administrators, there is a common core belief: Everyone deserves a good quality of life. This is the culture of Silverado, and it has helped us bring greater respect and dignity to every life we touch.

INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
https://www.silveradocare.com/

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