Hospice Volunteer Coordinator

Job Title: Hospice Volunteer Coordinator

Job Location: UT Hospice Morristown, TN

Job Type: Full-Time

POSITION SUMMARY: To maintain and coordinate the hospice volunteer program. Responsible for the orientation, training, and coordination for hospice volunteers, volunteer program administration, and volunteer program development.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Plans and supervises delivery of all volunteer services.
• Assigns volunteers to services based on program needs and the volunteers’ skills and interests.
• Assesses and monitors record­keeping system that includes services delivered and actual time involved.
• Recruits, interviews, and selects volunteers.
• Designs and supervises volunteer orientation and training.
• Monitors and evaluates volunteers’ performance.
• Ensures volunteers’ compliance with hospice policies and procedures.
• Plans and conducts volunteer support meetings.
• Prepares services reports as required.
• Facilitates community awareness and support of hospice volunteer program.
• Maintains relationship with other agency leaders.
• Attends agency Interdisciplinary Group (IDG) meetings and acts as liaison between volunteers and IDG.
• Adheres to agency standards and consistently interprets and accurately performs all assigned responsibilities.
• Complies with agency infection control policies and protocols.
• Works with IDG concept of patient care.
• Participates in in-service programs and presents in-services as assigned.
• Completes agency training program.

• Other appropriate services and special projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

• High school diploma required.
• At least two (2) years of experience in a related role preferred.
• Demonstrated past volunteer experience preferred.

• Current CPR certification required.
• Current Driver’s License, vehicle insurance, and access to a dependable vehicle or public transportation.

PREFERRED KNOWLEDGE AND SKILLS: 

• Excellent time management and problem-solving skills.
• Must have outstanding verbal and written communication skills.
• Acceptance of and adaptability to different social, racial, cultural and religious modes.
• The ability to work independently while able to collaborate with interdisciplinary team.

SUPERVISORY RESPONSIBILITIES:

• The role will supervise agency volunteers as needed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job may require heavy use of office equipment, including computer, tablet, and phone.
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, see, talk, hear, and drive. Must be reasonably capable of lifting over thirty (30) pounds.
• Some portion (<50%) of daily assignments may require travel to client/resident/patient locations or other work sites, via car or public transportation.
• Work schedule may occasionally require evening, night, holiday, or weekend assignments.

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company’s established policies and procedures. I agree to request guidance from my Supervisor if I am unsure of how to interpret any policy.

I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.

This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.