The Hospital Access Liaison provides rapid, compassionate support to individuals recently discharged from the Emergency Department or inpatient units. This role focuses on linking high-risk clients to community and behavioral health services, supporting continuity of care, and promoting recovery and wellness.
Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-4:30pm.
This is a great opportunity for someone who thrives in fast-paced, collaborative environments and wants to make a meaningful difference in the lives of individuals transitioning from hospital care back to the community.
Key Responsibilities
- Provide timely, hybrid response to individuals post-hospital discharge, including short-term interventions for up to 30 days.
- Co-locate at hospitals as needed and work closely with hospital staff to ensure seamless transitions.
- Schedule and follow up on client appointments, monitoring engagement 7 and 30 days post-discharge.
- Maintain accurate, professional client records and documentation in compliance with agency and state regulations.
- Collaborate with internal programs and multi-disciplinary teams to connect individuals with ongoing services and supports.
- Provide culturally competent, individualized services and identify appropriate community resources when Compass Health services are not available.
- Attend monthly meetings and weekly clinical supervision; participate in agency-wide initiatives and travel as needed.
Requirements, Skills, Knowledge and Expertise
Master’s degree in social work, psychology or related field required
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
• At least one (1) year experience working in behavioral health required
• Working knowledge of DSM-V required
• A valid MO driver’s license with agency-established minimum automobile coverage required
QUALIFICATION(S): LICENSURE/CERTIFICATION
PLPC, LPC, LMSW, LCSW or PLMFT, LMFT, licensed in Missouri required
You’ll be a great fit for this role if you:
- Are passionate about supporting individuals during critical transitions in care.
- Thrive in a collaborative, fast-paced, and adaptive work environment.
- Have strong communication skills and enjoy building relationships across multiple teams and agencies.
- Value providing culturally competent, person-centered care
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