Hospital Admissions Representative - Surgery/Pain

Kansas City Orthopaedic Institute is a physician-owned, orthopedic hospital, serving the Kansas City area for 25 years. KCOI was recently named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, which places us in the top 5% of healthcare providers in delivering patient experience. Join a team dedicated to delivering exceptional outcomes and outstanding patient experience!

We’re seeking a full-time Hospital Admissions Representative for our Surgery & Pain areas to work Mondays-Fridays from 5am-2pm.

Our Admissions Reps use whiteboard/dashboard/ER Express and or phone for notification of patient arrival/status.

Responsibilities include:

• Opening and closing duties
• Greeting and registering patients
• Pre-registration
• Scheduling appointments
• Insurance Verifications
• Collecting and posting copays and deductibles
• Tracking visits and authorizations
• Preparing admissions paperwork
• Admitting patients

 Experience:

• Customer service: 1 year (Preferred)
• Medical Field: 1 year (Preferred)
• Excellent Computer skills: 1 year (Preferred)

We provide a robust benefits package, including:

• 6 company paid holidays
• Rich PTO Accruals
• Employer discretionary bonuses
• Medical, Dental, and Vision
• Wellness program with abilities to reduce premiums
• HSA/FSA option
• Company Paid Life/AD&D and Long-Term Disability Insurance
• 401(K) with a substantial company match
• Optional Voluntary Benefits plans
• Employee Assistance Program