This position is internally referred to as PFS (Patient Financial Services) Billing Representative.
As part of the Patient Financial Services team, you will help protect the financial stability of the hospital by ensuring timely and accurate follow-up on insurance claims. The work performed helps reduce outstanding balances, resolve insurance-related issues, and support overall revenue cycle performance. This role requires strong attention to detail, analytical thinking, and a commitment to professionalism and patient confidentiality.
Key Responsibilities
Follow up on outstanding insurance claims to ensure timely reimbursement
Contact insurance companies to verify claim status and resolve payment issues
Review denied claims and identify root causes of denials
Prepare and submit appeals with complete and accurate documentation
Document all follow-up actions clearly within the billing system
Collaborate with coding and billing teams to correct claim errors
Monitor aging reports and prioritize high-value or time-sensitive accounts
Ensure compliance with HIPAA regulations and payer guidelines
Support continuous improvement initiatives within the revenue cycle department
Perform other duties as assigned within the Patient Financial Services team
Numbers & Facts
Location
SC
Skills
Analysis Skillsunmatched
Billingunmatched
Claims Processingunmatched
Continuous Improvementunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Financial Servicesunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Hospitalunmatched
Insuranceunmatched
Insurance Claimsunmatched
Maintain Complianceunmatched
Medical Billingunmatched
Patient Confidentialityunmatched
Problem Solving Skillsunmatched
Regulatory Complianceunmatched
Reimbursementunmatched
Root Cause Analysisunmatched
Time Managementunmatched
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