Hospital Follow-up Rep.

Position Summary: Responsible for processing unpaid and incorrectly paid patient accounts by contacting payers and patients within allotted time frame. Obtains necessary information via phone calls or written correspondence and appropriately documenting each individual accounts.. Submits accounts for final resolution to Hospital Collections Supervisor.

Experience: 1 to 3 years in healthcare billing/collections or related field.

Education: High School or G.E.D.

Required License / Credentials: None.

Other Required Skills: Knowledge of PC. Strong written and verbal skills. Proven ability to obtain information using tact and diplomacy.

Contact With Others: Regular internal and/or external contacts involving considerable tact, discretion and persuasion in order to obtain information and/or willing action or consent where it would otherwise be difficult to obtain.

Supervision Given: None

Supervision Received: Works under general supervision in performing routine assignments, referring unusual or more difficult situations to immediate supervisor.

Bi-Weekly Hours: 80

Work Schedule: 8:00am - 4:30pm M - F

The minimum starting rate for this position is $18.20

When determining a team members base rate, several factors may be considered as applicable (e.g., years of recent relevant experience, education, credentials, and internal equity).

At Deborah, healthcare is still about caring...for patients and team members. That is why we offer an outstanding benefits package, which includes healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week. The benefits package also includes generous paid time-off, 401K matching contribution, tuition assistance, short and long term disability benefits, life insurance, meal discount, dependent care subsidy, adoption assistance and free parking.