Hospital Manager

Who we are

Port Cities Animal Hospital is seeking an experienced and motivated professional to join our leadership team as a Hospital Manager. The successful candidate will share our commitment to delivering exceptional client service, outstanding veterinary care, and a positive work environment for our team. In partnership with the Chief of Staff, the Hospital Manager plays a key role in driving the productivity, profitability, and growth of the hospital while fostering a culture of teamwork, accountability, leadership development, and continuous improvement. Key Responsibilities Responsibilities include, but are not limited to:

• Providing operational oversight of the hospital and daily workflow
• Leading and developing our technician and client service teams
• Managing financial performance, budgets, payroll, inventory, and key performance indicators
• Supporting business development and hospital growth initiatives
• Monitoring client satisfaction and implementing strategies to strengthen client loyalty
• Training and coaching team members to deliver exceptional client service
• Collaborating with doctors and department leaders to support quality patient care and operational excellence
• Recruiting, onboarding, developing, and retaining top talent
• Facility maintenance

Qualifications We are seeking a leader who combines strong business acumen with hands-on veterinary technical experience. Preferred Qualifications:

• Certified Veterinary Technician (CVT) credentials preferred
• Minimum of 5 years of veterinary technical experience, including:
• Supporting veterinarians during patient examinations
• Performing and overseeing laboratory services
• Assisting with vaccinations and preventive care
• Taking and reviewing radiographs (X-rays)
• Supporting surgical procedures
• Assisting with dentistry and dental radiography
• Minimum of 3 years of leadership or management experience
• Strong problem-solving and decision-making skills
• Proven ability to manage multiple priorities and execute efficiently
• Excellent interpersonal, communication, coaching, and conflict resolution skills
• Experience managing revenue, payroll, inventory, and operational budgets
• Ability to build and maintain a positive, collaborative team culture

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Career Growth and Development Opportunities
• Generous Personal Pet Care Discounts
• Employee Assistance Program
• Continuing Education Support
• And More!

If you are passionate about veterinary medicine, leadership, team development, and operational excellence we''d love to hear from you. Join Port Cities Animal Hospital and help lead a team dedicated to providing exceptional care for pets and service for clients every day.