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Skills
- Access Controlunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- English Languageunmatched
- Hospitalunmatched
- Lift/Move 50 Poundsunmatched
- Manual Dexterityunmatched
- Problem Solving Skillsunmatched
- Security Clearanceunmatched
Description
The Hospital Parking & Access Screener is responsible for monitoring and controlling access to patient-designated parking areas. This role ensures that parking spaces remain available for patients and visitors by politely and professionally screening vehicles, verifying purpose of visit, and redirecting employees or unauthorized vehicles to appropriate parking locations.
Responsibilities
Greet all incoming vehicles with a professional and welcoming demeanor.Determine the purpose of each visitor's hospital visit through brief, courteous questioning.Verify patient or visitor status using appointment slips, patient passes, or visit information.Direct employees and unauthorized vehicles to designated staff parking areas.Maintain knowledge of hospital parking policies, locations, and directions to alternate parking areas.Document and report any parking policy violations or recurring issues to a supervisor.Coordinate with hospital security and parking management when needed.Provide directions and basic hospital information to visitors.Assist with traffic flow to ensure safety and minimize congestion at hospital entrances.
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Education Requirements: High school diploma/GED
Requirements:
Ability to read, write and verbally communicate in English
Effectively maneuvering around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions.
Ability to receive medical and security clearance for one or more locations
Possess the manual dexterity to operate essential garage equipment, including pay-on-foot machines and garage barriers.
Strong sense of customer service
Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
Be at least 18 years of age.
Be able and willing to smile during every customer interaction.
Maintain uniform standards while around the account.
Skills
Ability to create relationships with customers.
Organization
Strong problem-solving abilities
#VPNEhealth
Numbers & Facts
| Location | Boston, MA |
| Industry | Travel, Transportation and Tourism |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1990 |
| Website | http://www.vpne.com |
About Company
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.