Hospital Specimen Technician

Iconma

Chicago, IL

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JOB DETAILS

LOCATION

Chicago, IL

POSTED

5 days ago

Our Client, a Medical Research company, is looking for a Hospital Specimen Technician for their Chicago, IL location.

Responsibilities:

Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
Knowledge and competency of Hospital LIS system (client specific)
Print client performed testing reports
Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
Responsible for supply ordering processes.
Performs remote accessioning (pre-accessioning), (client specific)
Problem Resolution Responsibilities
Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client
issues related to area of responsibility.
Client Job Description Template (2021) v2021
Customer Service Responsibilities
Demonstrates exceptional customer service skills as the Liaison between customer & client performing laboratory to provide pro-active customer support.
Responsible for managing inbound calls with a positive client interaction.
Communicates and collaborates effectively with the hospital laboratory staff, as well as the client sales team and other functions in the organization.
Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Requirements:

1 – 3 years of working experience
Medical background preferred, which includes medical terminology applicable to a clinicallaboratory
Previous experience in a hospital laboratory environmentpreferred
Handles multiple tasks simultaneously and works in a productionenvironment.
Hospital LIS Systems knowledge or experience a plus
Command of Microsoft Office Suite
Client interfacing role requiring strong communication, collaboration, and problem[1]solving skills
The position requires demonstrated data entry skills to effectively utilize both the client
Diagnostics system and the hospital client systems.
Maintains composure while working underpressure.
Reflects good judgment when determining what action to take when resolvingproblems.
Demonstrates strong interpersonal skills that foster a positive environment.
Demonstrates flexibility and ability to adapt tochange.
High School Diploma/equivalent is required

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Management Consulting Services

EMPLOYEE BENEFITS

401K, Employee Referral Program, Life Insurance

FOUNDED

2000

WEBSITE

https://www.iconma.com/

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