Hospitality Ambassador

Dawar Consulting

South San Francisco, California

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JOB DETAILS

SKILLS

Biotech and Pharmaceutical, Call Centers, Catering Services, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, Executive Assistant Skills , Healthcare, Interpersonal Skills, Legal, Maintain Compliance, Operations Management, Organizational Skills, Process Improvement, Technical Leadership

LOCATION

South San Francisco, California

POSTED

2 days ago

Our Client, a world leader in Biotechnology is looking for a "Hospitality Ambassador<\/b>" for SSF, CA<\/b>
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Job Duration: Long Term Contract (Possibility Of Extension)<\/span><\/b><\/span><\/span><\/span><\/span>
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Pay Rate: $33/hr on W2<\/span><\/b>
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Company Benefits:<\/span><\/b> <\/span>Medical, Dental, Vision, Paid Sick leave, 401K<\/span><\/span><\/span><\/span><\/span>
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Our Client is looking for an Hospitality Ambassador<\/b> <\/span>to provide an exceptional customer experience for employees, visitors, and business partners. This customer -facing role serves as the first point of contact at the corporate campus, delivering white -glove hospitality while partnering closely with Security to ensure a safe, welcoming, and professional environment. The ideal candidate is service -oriented, highly organized, and thrives in a fast -paced corporate setting.
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Key Responsibilities:<\/b>
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Welcome employees, visitors, and guests with a professional and hospitality -focused approach.
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Serve as the primary point of contact for front desk and lobby operations.
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Manage visitor registration, badge issuance, host notifications, and access control procedures.
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Partner with Security to ensure compliance with visitor management and campus access policies.
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Coordinate vendor deliveries, catering, packages, and special guest requests.
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Provide phone and call center support by responding to inquiries professionally and efficiently.
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Support workplace programs including parking placards, transportation/Clipper Cards, and lobby amenities.
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Assist with document distribution and internal delivery services.
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Maintain lobby appearance, office supplies, and reception areas.
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Support multiple lobby locations as needed and assist with special projects and process improvements.
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Collaborate with cross -functional teams including Security, Facilities, Events, Legal, Executive Assistants, and Workplace Services.
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Required Qualifications:<\/b>
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Bachelor's degree in any discipline.
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3–4+ years of experience in corporate hospitality, concierge services, executive reception, luxury hospitality, or customer -facing corporate environments.
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Exceptional customer service and interpersonal communication skills.
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Experience managing front desk operations and visitor management.
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Ability to handle confidential and sensitive information with discretion.
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Strong organizational, multitasking, and problem -solving skills.
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Proficiency with Microsoft Office Suite and Google Workspace.
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Comfortable learning new workplace technologies and visitor management systems.
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Valid California Driver's License.
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Preferred Qualifications:<\/b>
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Experience supporting executive offices or large corporate campuses.
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Knowledge of visitor management and badge access systems.
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Experience working in biotechnology, healthcare, technology, or other corporate environments.
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Background in luxury hospitality, hotels, concierge, or workplace experience programs.
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If interested, please send us your updated resume at<\/span>
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hr@dawarconsulting.com
kavitha@dawarconsulting.com

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About the Company

Dawar Consulting

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