Hospitality Associate Dietary MHB

Facility: Mercy Hospital of Buffalo

Shift: Shift 2

Status: Part Time w/Benefits FTE: 0.426667

Bargaining Unit: CWA Local 1133

Exempt from Overtime: Exempt: No

Work Schedule: Evenings with Weekend and Holiday Rotation

Hours:

4:00pm-8:00pm

Summary:

Promotes and maintains a positive service culture. Performs a variety of duties to include serving meals to patients and visitors in a professional and efficient manner. Informs patients of meal and menu practices and obtains meal preferences and selections, if applicable. Replenishes floor stock items in nursing unit pantries and delivers enteral formulas for patients to nursing units. Performs other tasks as related to patient meal service as assigned. Adheres to safe food handling procedures. Adheres to the Values in Practice initiatives.

Responsibilities:

EDUCATION

• High School Graduate or GED

EXPERIENCE

• Hospital or Healthcare experience preferred
• One (1) year experience in food service operation preferred
• One (1) year experience in customer service preferred

KNOWLEDGE, SKILL AND ABILITY

• Ability to read and write English: follow oral and written instructions
• Ability to clearly and effectively communicate
• Ability to tell time and read a clock
• Ability to perform basic Math functions
• Good communication, organizational, and customer service skills
• Must possess or have ability to learn basic computer skills

WORKING CONDITIONS:

ENVIRONMENT

• Exposed to hazards from electrical/mechanical/power equipment
• Exposed to housekeeping/cleaning agents/chemicals
• Subject to hazards of flammable, explosive gases
• Subject to burns and cuts
• Subject to varying and unpredictable situations
• Exposed to hazards of steam and heat
• Exposed to varying degrees of kitchen elements
• Subject to standing and walking most of the workday
• Extreme Cold: temperature cold enough to cause marked bodily discomfort
• Extreme Heat: temperature hot enough to cause bodily discomfort
• Moisture: frequent contact with water and other liquids