Hospitality Associate

Hospitality Associate in South Bend, IN - Careers at Beacon Health System - Jobs in Healthcare Hospitality Associate in South Bend, IN - Careers at Beacon Health System - Jobs in Healthcare

Back to Beacon Health System Jobs Home

• Search Jobs
• Events
• Benefits
• Saved Jobs
• What's New

×

Beacon Health System has been named to the prestigious 2023 Forbes list of America's Best Employers by State.

"We are honored to be recognized by Forbes as one of the top employers in the state of Indiana," said Beacon Health System CEO Kreg Gruber. "I am grateful to our associates for their significant contributions to our health system and their unwavering dedication to our patients every day. We strive to make Beacon a great workplace for everyone."

"I want to thank and congratulate each and every Beacon associate for their hard work, because we can't be a great employer without them," Gruber said. "This recognition would not be possible without a commitment to our mission - to deliver outstanding care, inspire health and connect with heart."

COVID Vaccination Required

Our mission is to deliver outstanding care, inspire health and connect with heart. For us to fully deliver outstanding care, we must ensure we provide the safest environment for care that we can. Beacon is now requiring the COVID vaccination for all associates.

Beacon Breaks Ground on New Memorial Hospital Patient Tower

In October 2022, Beacon Health System leaders broke ground on the new 10-story patient care tower on the campus of Memorial Hospital of South Bend. This transformational, once-in-a-generation project is designed to enrich the patient, family and visitor experience while meeting the growing healthcare needs of residents in our area for decades to come.

The tower is expected to create an estimated 500 new jobs in the community upon anticipated completion in early 2026. Click here to learn more about the new patient tower.

• Login

Back to Search Results

Previous Opportunity

Next Opportunity

Hospitality Associate

• South Bend, IN
• Nutritional Services
• Memorial Hospital - South Bend
• Full-time - Day - 7 am - 730 pm
• Req #: 224830

Apply Now Save Job Saved

Summary

Under general supervision of the Nutritional Supervisor, Manager, and/or Department Director, assists patients in the selection of appropriate food choices in accordance with diet prescriptions. Prepares, delivers, and/or collects patient meal trays. Assembles and delivers nourishments. Maintains accurate computer census records. Provides customer focused care to patients served.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs clerical duties by:

• Get and carry your assigned phone first thing at the beginning of your shift. Keep it turned on all day.
• Answering telephone promptly and relaying messages in a timely, courteous and accurate manner.
• Maintain an accurate record of every tray delivered. Turn in at the end of your shift.
• Accurately clock in and out daily using appropriate codes if necessary.
• Be able to successfully change your own password when necessary.

Performs patient meal service duties by:

• As required inventory, gather and deliver all nourishments, floor stock and tube feedings according to sanitation guidelines. Discard outdated products. Rotate stock. Return unused tube feedings.
• Learning your way around the hospital and being able to deliver to any zone.
• Demonstrate competency in reading diet orders and special notes on tray tickets.
• Following proper policies and procedures when delivering Insulin, Isolation and Dysphagia and disposable trays.
• Performing two patient safety identifications before delivering food.
• Being able to open bed side tray tables.
• Adhering to standards for presentation of trays to patients in an attractive, appetizing manner.
• Complying with all sanitation policies and procedures.
• Maintaining a clean and orderly work area.
• Being crossed trained and able to work all tray line positions as needed.
• Working in dish room as necessary.

Demonstrates effective communication skills and working relationships and maintains professionalism by:

• Notifying clinical dietitian, nursing staff, or other staff members of special patient needs or concerns.
• Maintaining confidentiality among patients, visitors, and hospital staff in accordance with HIPPA guidelines.
• Being able to maintain clear and pleasant conversation with patients, visitors, and staff in an easy and comprehensive manner.
• Utilizing scripted dialogue for introduction, patient identification and tray presentation.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Participating in assigned continuous quality improvement projects.
• Completing other job-related duties and projects as assigned.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon''s six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. One year of experience working in a food service environment (i.e., hospital or nursing home) is preferred.

Knowledge & Skills

• Must be able to demonstrate job competency in actual task performance following completion of on-the-job training.
• Requires the communication skills necessary to follow verbal and written instructions and to read and write English legibly. Must speak clearly in a polite and respectful manner.
• Requires ability to operate a computer using various software programs in a Windows environment. Must be able to run computerized reports for the department.
• Requires basic mathematical ability using hand calculations or handheld calculator.
• Demonstrates effective interpersonal skills necessary to consistently interact with patients, families, visitors and staff in a professional, courteous manner.

Working Conditions

• Working environment may vary according to area/team assigned.
• May be exposed to variable temperatures in coolers and freezers and near ovens, grills, and dish machine.

Physical Demands

• Requires the physical ability and stamina (i.e., to stand and walk for long periods of time; bend, stoop, and twist frequently; lift up to 50 pounds; and be able to push and pull food carts weighing up to 575 pounds) to perform the essential functions of the position.

Share:

Apply Now

Related Jobs

• Cook

Allegan, MI

• Cook

Dowagiac, MI

• Nutritional Services Associate

Dowagiac, MI

• Cook

Kalamazoo, MI

• Advanced Practice Clinical Dietician

Dowagiac, MI

• Advanced Practice Clinical Dietician

Kalamazoo, MI

Not the right fit?

Join our Talent Network to learn more about all current and future job opportunities.

Join Our Talent Network

2023 Beacon Health System

About Us | Contact Us

Community Health Resources

Beacon Health Foundation

Patients & Visitors

Patients & Visitors

• Mayo Clinic Medical Library
• Patient Portal Login
• Pay Bill & Financial Assistance
• Medical Records Office

Business Services

Business Services

• Occupational Health
• COVID Employer Resources
• Telehealth for Employers
• Worksite Clinics

Careers at Beacon

Careers at Beacon

• Job Openings
• Nursing Recruitment
• Physician Opportunities

Current Associates & Medical Professionals

Current Associates & Medical Professionals

• For Medical Professionals
• Current Associates
• Family Medicine Residency
• Physician Remote Access
• Beacon Workplace

Disclaimer | Notice of Privacy Practices | Website Privacy Statement | Notice of Non-Discrimination

English | Español | | Tagalog | Ting Vit | Français | | Deutsch | | | Kreyòl Ayisyen | | | | Italiano | | Deitsch | Polskie | | -

×

This website stores cookies on your computer. By using our website you consent to our use of cookies as described in our Privacy Policy. These cookies are used to improve our website and provide more personalised and relevant services to you, both on this website and through other media.

Allow Decline