Hospitality Attendant | Philadelphia Residence Inn

Shaner Hotel Group

Philadelphia, PA

JOB DETAILS
SKILLS
Communication Skills, Cook Dishes, Customer Support/Service, English Language, Food Safety, Housekeeping/Cleaning, Multilingual, Quality Management, Quality Metrics, Resolve Customer Issues, Spanish Language, Waitressing
LOCATION
Philadelphia, PA
POSTED
Today

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, food handling procedures, and security procedures.

Assist with inventories as scheduled.

Follow maintenance program and cleaning schedule.

Other duties as assigned.

Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

Food safety certification preferred.

Job Identification 235074

Posting Date 02/26/2026, 07:57 PM

Locations 3701 Island Ave, Philadelphia, PA, 19153, US

Full Time or Part Time Part-Time

Brands Residence Inn

Job Category Hospitality Attendant

About the Company

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Shaner Hotel Group