Hospitality Coordinator

Overview

The Hospitality Coordinator plays a key role in delivering a welcoming, seamless, and high‑quality experience for employees, leaders, and guests. This position supports meetings, events, trainings, and day‑to‑day hospitality operations by managing logistics, coordinating food & beverage, preparing spaces, and serving as an on‑site point of contact for both Twelve24 and Campus 244. The Hospitality Coordinator partners closely with internal teams and external vendors to ensure every experience reflects our standards of excellence, professionalism, and care.

The ideal candidate is passionate about service, driven by impact, and committed to continuous improvement. They lead with humility and accountability, coach and develop others, and actively contribute to a collaborative, team-oriented culture that reflects Insight Global's commitment to people, partnership, and excellence.

Responsibilities

• Coordinate logistics for meetings, trainings, and internal events, including room setup, breakdown, and transitions
• Support on‑site execution of events by ensuring spaces are clean, organized, and guest‑ready
• Act as a point of contact during events to troubleshoot issues and respond to last‑minute needs in real time
• Assist with décor, signage, materials, and equipment setup as needed
• Partner with Food & Beverage and catering vendors to place orders, confirm menus, and ensure timely delivery
• Oversee food setup, presentation, replenishment, and breakdown to maintain quality and cleanliness
• Monitor dietary needs, allergies, and special requests to ensure an inclusive experience
• Prepare conference rooms, training rooms, and common areas to hospitality standards
• Maintain organization of hospitality storage, supplies, and equipment
• Conduct post‑event walkthroughs to ensure spaces are reset and ready for next use
• Communicate clearly with internal stakeholders regarding event needs, timelines, and expectations
• Partner with Facilities, AV, Security, Travel, and other internal teams to support smooth operations
• Provide friendly, professional service to employees, leaders, and guests
• Track event details, schedules, and requests using internal tools and systems
• Assist with inventory management, supply ordering, and vendor coordination
• Support post‑event feedback collection and process improvement

Qualifications

• Bachelor's degree or minimum of 1 to 3 years of professional experience in event planning or Hospitality Field, or related experience
• Prior Food Service or catering experience
• Excellent verbal and written skills and comfortability interacting with top-level executives
• Demonstrated ability to work effectively and efficiently in Microsoft Office Suite
• Passionate about customer service and demonstrates a positive, upbeat presence and professional demeanor
• Exceptional time management skills with the ability to work under pressure with tight deadlines and handle with ease
• Strategic thinking and problem-solving skills to provide solution-based responses to all requests
• Flexibility to work non-traditional hours to support event and building needs
• Ability to lift and move event supplies and equipment (up to 30-40 lbs)
• Ability to stand and walk for extended periods during events