Hospitality Customer Service Advisor

Triptasticadventures

  • Philadelphia, Pennsylvania
  • 30+ days ago
  • Remote
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    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • Event Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Smartphonesunmatched
    • Team Playerunmatched
    • Writing Skillsunmatched

    Description

    Role Overview
    We are expanding our team and are currently looking for driven individuals who enjoy assisting their clientele and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

    This opportunity is an ideal fit for candidates who are attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

    Key Responsibilities
    Assist clients with completing personalized service arrangements
    Research and compare available options to meet client preferences
    Confirm reservations and ensure accuracy of details
    Provide clear, professional communication via email and phone
    Support updates, modifications, and service-related inquiries
    Maintain accurate records and documentation
    Complete required training and participate in team communications

    What We Offer
    Fully remote capability
    Flexible schedule
    Ongoing training 
    Collaborative team 

    Qualifications
    Authorized to work in the US, UK, Mexico, Australia, or Spain
    Strong written and verbal English communication skills
    Reliable internet connection and smartphone (computer is also strongly recommended)
    Must be at least 18 years of age

    Numbers & Facts

    LocationPhiladelphia, Pennsylvania (
    Remote
    )

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