Chick-fil-A logo

Hospitality Director

Chick-fil-A
  • Colonial Heights, Virginia
    25 days ago

    Job Description

    Chick-fil-A Urgent Opportunity: Immediate Opening for a Highly Skilled Hospitality Director


    Are you passionate about leading a dynamic team in a fun, loving environment where your efforts truly make a difference? Do you thrive in a role that values integrity, innovation, and servant leadership? If yes, then this exciting Hospitality Director position at Chick-fil-A is perfect for you!


    Working at Chick-fil-A® means more than just a job – it’s a chance to grow your leadership skills while contributing to a positive, people-focused workplace. Join us to enjoy excellent benefits, including paid time off, health insurance, 401k matching, and employee discounts, all while developing professionally in a supportive environment.


    Key Responsibilities

    • Collaborate with the Executive Team and Operator to build and maintain our Hospitality Promise
    • Lead and coach Front of Home (FOH) Shift Supervisors and team members
    • Partner with Training Director to implement training and new product rollouts
    • Set and visually share team goals, celebrating wins regularly
    • Monitor FOH labor, staffing, and daily hospitality quality standards
    • Oversee hospitality equipment, facilities, and cash flow management
    • Lead hospitality project teams and hold regular 1-on-1 meetings with supervisors
    • Respond to customer feedback and maintain excellent communication within the team
    • Own cash management system

    Required Skills & Attributes

    • Character: Operate with integrity, honor, and respect
    • Chemistry: Align with Chick-fil-A’s vision and core values
    • Competency: Proficient in all hospitality roles with strong leadership ability
    • Innovation & Strategic Thinking: Ability to innovate and think strategically
    • Results Oriented: Proven success in driving and achieving goals
    • Communication: Effective communicator who shares ideas and feedback positively
    • Serve Safe Certified: Knowledge of food safety procedures
    • Servant Leadership: Commitment to leading by serving others

    Benefits & Work Schedule

    • Full-time position with flexible shifts including day, night, weekends, holidays, and overtime
    • Comprehensive benefits: paid time off, health, dental, vision, and life insurance
    • 401k matching and bonus pay opportunities
    • Paid training and employee discounts to enhance your Chick-fil-A experience
    • On-site work in a vibrant, team-oriented atmosphere



    Location: Colonial Heights


    Ready to join a motivated, enthusiastic team and take your hospitality leadership to the next level? Apply now to become a valued member of the Chick-fil-A family!

    Work schedule

    • 8 hour shift
    • 10 hour shift
    • Weekend availability
    • Monday to Friday
    • Holidays
    • Overtime
    • Day shift
    • Night shift

    Supplemental pay

    • Bonus pay
    • Other

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • 401(k) matching
    • Paid training
    • Employee discount

    Numbers & Facts

    LocationColonial Heights, Virginia

    Skills

    • Cash Flowunmatched
    • Cash Managementunmatched
    • Chemistryunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Customer/Client Researchunmatched
    • Food Safetyunmatched
    • Leadershipunmatched
    • Quality Metricsunmatched
    • Safety Processunmatched
    • Servant leadershipunmatched
    • Staff Trainingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched

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