Hospitality Director

Hospitality Director (Front of House)

Chick-fil-A Mill Creek DTO | Everett, WA

Compensation

$26.00 per hour

Benefits

• Health insurance with employer contribution
• Paid Time Off (PTO)
• Scholarship opportunities
• No work on Sundays
• Excellent career advancement opportunities
• Overtime available

About Us

Barrett Knox is the local Owner/Operator of Chick-fil-A Mill Creek DTO in Everett, WA. He is passionate about developing leaders and believes every team member should leave the organization better than when they joined.

Our team is committed to delivering exceptional food, genuine hospitality, and meaningful experiences for every guest through Operational Excellence and Second Mile Service.

About the Role

Are you ready to elevate your career with one of the world's most respected restaurant brands?

We're seeking a driven Director to lead our Front of House closing team. This hands-on leadership position is designed to accelerate your professional growth while giving you the opportunity to lead a high-performing team and create exceptional guest experiences.

The ideal candidate enjoys leading from the front, thrives in a fast-paced environment, embraces accountability, and is excited to help others grow while continuing to grow themselves.

Your Impact

As a Hospitality Director, you will:

• Direct daily Front of House operations by guiding and supporting a team of 8–15+ Team Members.
• Exhibit a sense of ownership by driving consistent performance and meeting service-related goals.
• Cultivate a high-energy, positive environment by coaching Team Members to consistently exceed performance standards.
• Coach and develop Team Leaders and Team Members through regular feedback and accountability.
• Prioritize staff development through ongoing training, constructive feedback, and clear accountability.
• Oversee labor productivity, staffing needs, and shift efficiency.
• Coordinate with the broader leadership team to promote operational consistency and collaboration.
• Maintain exceptional standards for food quality, food safety, cleanliness, and guest hospitality.
• Balance strong organizational skills and attention to detail while solving problems in real time.

Qualifications

• 2+ years of leadership or management experience
• Available to work evenings and closing shifts
• Bachelor's degree preferred but not required
• Strong communication and organizational skills
• Passion for serving others and developing people
• Desire to build a long-term career in hospitality

Typical Schedule

• 4–5 closing shifts per week
• Typical shift: approximately 2:00 PM – 11:00 PM
• Saturdays required
• Closed every Sunday

Why Join Us?

This is more than a restaurant management position.

You'll receive hands-on leadership coaching from the Owner/Operator, gain experience leading a high-performing team, and develop skills in operations, coaching, financial performance, and people development.

If you're looking to build a long-term career in hospitality leadership, we'd love to meet you.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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