Hospitality Dispatcher/Coordinator

Location:

Clearlake Regional Medical

Pay Rate:

Hourly - Hourly Plan, 14.00 USD Hourly

Work Shift:

Job Description

Responsibilities

Patient Transport Dispatcher

• Wage: $14/hour

• Full-time and part-time positions available

• Day/Evening/Night shifts available

• Background check, drug screen, and proof of employment eligibility required

• Location: Clearlake Regional Medical 

We’re looking for friendly, compassionate, team players to join our patient transport team!

Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.

Responsibilities:

• Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensions

• Correct and update posted information and assist with the upkeep of directories and on-call lists

• Learn and use the features of the PBX phone system, headsets, telephones, and all other related equipment

• Perform overhead paging and monitor all alarms located in PBX, notifying appropriate personnel

• Maintain cleanliness, safety, and security of the PBX area

• Maintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policies

• Respond promptly, accurately, and calmly to disaster and emergency situations

• Orient and train new team members

Requirements:

• Must be at least 18 years old

• Communicate effectively in English and work well in a team environment

• GED or high school diploma 

• Ability to perform calmly, competently, and quickly in emergencies

• Preferred: PBX and customer service experience, experience working in a hospital setting

Physical Requirements:

• Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift

• Ability to life up to 40 pounds occasionally

• Capable of sitting for extended periods of time while maintaining alert and responsive demeanor

Benefits

We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities. 

• Paid Time Off

• Medical

• Dental

• 401K

• Short Term Disability

• Voluntary Life

• Safety Incentive Program

Important to Know

• Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.

• Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place. 

• Veterans and candidates with military experience are encouraged to apply.

• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. 

About HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.