Chick-fil-A
All locations All positions Find positions near me Jobs near me Share Apply
Chick-fil-A Careers and Jobs
Chick-fil-A Careers Bastrop Hospitality Manager
Hospitality Manager Share Apply
Full-time Up to $22.00 per hour
Hospitality Manager (Team Leader) Bastrop FSR • Role Clarity Up to $22/hour (depending on availability, shift, and experience)
Restaurant Purpose: To take good care of our neighbors and guests by offering an elevated quick-service dining experience and providing meaningful life-changing career opportunities.
Restaurant Values: Coaching & Development • Accountability as Care • Results & Relationships • Extreme Ownership • Simple & Clear Communication
I. Role Statement The Team Leader at Chick-fil-A Bastrop embodies our vision and mission by caring for our guest, caring for our Team Members, caring for our business, and caring for themselves.
II. Executive Summary The Team Leader at Chick-fil-A Bastrop is our most influential leadership position in the restaurant. As the day-to-day point of contact during a shift, you will be responsible for ensuring that our team members are positioned to achieve our goals and fulfil our vision. We believe that "People don't leave bad businesses, they leave bad Team Leaders", so we strive to be the best leaders of people that we can be. You will directly serve Hospitality Operations and Hospitality Team Members.
II. Role & Responsibilities
Care for Guest: • Carry out Winning Hearts Everyday Strategy • Respond to all guest complaints with HEARD model
Care for Team: • Coach Team Members on a daily basis • Run efficient shifts (Run breaks, create setups, etc.) • Carry out Team Member C.A.R.E. System (Celebrate, Appreciate, Recognize, Engage) • Hold Team Members Accountable for policy violations
Care for Business: • Execute all VSBL systems • Champion restaurant mission, vision and goals • Oversee and execute Cash Management System
Care for Self: • Demonstrate a "growth mindset" and develop your leadership abilities • Care for yourself mentally, physically and spiritually (if desired)
III. Key Measurables
Labor % Cash over/short Guest Satisfaction Survey % Quarterly QIV Score
IV. Schedule Details You will work an average of 40 hours a week operationally in your dedicated shift (5:30AM - 2:30PM or 2:00PM-11:00PM).
V. Direct Reports You will work with the other Team Leaders to directly oversee Team Members. You will directly report to the Director of your shift.
Work schedule 8 hour shift Day shift Night shift
Benefits Health insurance 401(k) Employee discount
Chick-fil-A - Bastrop 721 State Hwy 71, Bastrop, TX, 78602
Apply
This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
Modern HR, Payroll, and Hiring for hourly businesses Find Hourly Workers for Hire Best Job Descriptions Hiring Trends and Tips Post a Job with Workstream Modern HR, Payroll, and Hiring for hourly businesses