Hospitality Quality Assurance Specialist

Triptasticadventures
  • Milwaukee, Wisconsin
  • Remote
    30+ days ago

    Job Description

    Role Overview
    We are seeking dedicated candidates who enjoy assisting their clientele and managing multiple tasks. In this role, you will assist with making and confirming reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

    This role is only for those who are detail-oriented, client-centered, quality assured, and are comfortable working independently in a remote environment.

    Key Responsibilities
    Assist clients with making personalized service arrangements
    Research and compare available options to meet client preferences
    Confirm reservations and ensure accuracy of details
    Provide clear, professional communication via email and phone
    Support updates, modifications, and service-related inquiries
    Complete required and participate in ongoing training

    What We Offer
    Fully remote capability
    Flexible schedule
    Team support 

    Qualifications
    Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
    Strong written and verbal English communication skills
    Reliable internet connection and smartphone (computer also recommended)
    Must be at least 18 years of age

    Numbers & Facts

    LocationMilwaukee, Wisconsin (
    Remote
    )

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