Hospitality Specialist, Cancer Support Home (Full time, Monday - Friday 8am-4:30pm)

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,200+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Hospitality Specialist, Cancer Support Home reports to the Cancer Support Home Manager. This position will assist with all aspects of CSH programming while upholding the CSH mission to provide hope and comfort to those on a cancer journey. This position is responsible for creating a hospitable environment and providing excellent compassionate service to all CSH clients.

Essential Position Responsibilities

• Become proficient in boutique operations, assisting clients in the boutique, and assisting manager with maintaining inventory
• Enter client information and services for all CSH programming into the database and ensure accuracy
• Assist with overnight lodging requests, the lodging calendar, the guest check-in process, and provide facility tours
• Assist with overnight lodging guests needs, and provide support in guestroom preparation and cleaning
• Assist with planning and facilitating weekly connection activities
• Partner with leadership to create social media and newsletter content, and participate in community events
• Other duties as assigned

Qualifications

• Education: High school diploma or GED, required.
• Licensure/Certifications: N/A
• Experience: Previous experience in the hospitality industry, public health, or with a nonprofit organization, preferred.

Work Environment: This position will spend 50% of time sitting while performing work in a standard office environment and 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.