Host | Boon Fly Cafe

Reports to: Boon Fly Cafe

Classification: Part Time, Non-Exempt

Position Summary 

We are seeking a gracious, polished, and service-oriented Host to be the first and last impression at Boon Fly Cafe. The ideal candidate thrives in a fast-paced, upscale environment and takes pride in delivering exceptional hospitality with warmth and professionalism. 

KEY RESPONSIBILITIES

• Warmly welcome guests upon arrival and provide a genuine, memorable first impression 
• Manage reservations and walk-ins using reservation systems (e.g., OpenTable or similar platforms) 
• Coordinate table assignments to optimize flow and ensure smooth service 
• Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing 
• Maintain a clean, organized, and inviting host stand and entry area 
• Provide accurate information about menus, specials, resort amenities, and local attractions 
• Handle guest inquiries, special requests, and concerns with professionalism and care 

QUALIFICATIONS

• Previous experience in a similar role within luxury hospitality.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Familiarity with property or outlet-specific needs (e.g., Boon Fly, FARM, Hilltop).
• Team player mentality and a commitment to maintaining the resort’s high standards.

PHYSICAL REQUIREMENTS 

• Ability to work a flexible schedule based on event volume and business needs with ability to work evenings, weekends and holidays.
• Ability to lift up to 25 lbs 
• Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property
• Ability to navigate the resort’s expansive property as applicable.

TOTAL COMPENSATION 

• Base Salary 
• Medical, Dental & Vision Insurance  
• Health and Dependent Care FSA Options 
• Life Insurance, Short-Term Disability and Long-Term Disability  
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance 
• 401k with Employer Match 
• Paid Time Off (PTO) & Sick Leave