Host
Contessa - BostonMore Info
3 Newbury Street, Boston, MA 02116
Full Time • Hourly ($18.00 - $24.00)
Expires: Jul 2, 2026
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Required Years of Experience
3 years
Job Details
Major Food Group is hiring Hosts our team at Contessa located at the Newburry hotel.
Contessa is the crown jewel of dining atop one of Boston's most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
Greets and seats guests, presents menus to guests, informs them of special catch and soups.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests\ expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at the host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
Performs other duties as directed.
REQUIREMENTS:
Experience in a high volume, upscale restaurant preferred but not required
Previous customer service experience strongly preferred
Possesses and exhibits the drive to provide exceptional service.
Full time hours and morning availabiltiy required
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
Positive and enthusiastic attitude
BENEFITS:
Competitive Salary
Medical/Dental/Vision Insurance with Company subsidy
Growth Opportunities
Progressive Paid Time Off
Parental Leave
Tuition Reimbursement
Generous Dining Allowance
Unlimited Referral Program
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($18.00 - $24.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Experience Working in Fine Dining Restaurants
Customer Service Orientation
Customer Service Skills
Customer Service
Multitasking
Multitasking Ability
Attention to Detail
Time Management Skills
High Volume Upscale Restaurant Experience
Time Management
Customer service experience
Multitasking Abilities
Bending, Pushing, Pulling
Exceptional Service
Flexibility
Problem Solving Skills
Lifting up to 30 lbs
high volume restaurant experience
Adaptability
Conflict Resolution skills
Ability to Stand/Walk for 8 Hours
Cultural Awareness
Standing/Walking for Extended Periods
Ability to Work Under Pressure
Enthusiastic Attitude
Interpersonal Skills
Bending, Pushing, Pulling, Lifting 30 Lbs
positive work ethic
Ability to Greet and Seat Guests
Ability to Learn Quickly
Ability to Provide Exceptional Service
Physical Stamina
Communication Skills
Professionalism
Positive Attitude
Ability to Inform Guests of Special Dishes
Teamwork
Flexibility With Working Hours
Communication
Ability to Keep Track of Clean, Dirty, and Occupied Tables
Organizational Skills
Physical Stamina (Standing, Walking, Lifting)
Ability to Answer Questions About the Menu and Restaurant
Computer Skills (POS Systems, Open Table, Word, Excel)
Ability to Interact With Guests to Ensure a Positive Dining Experience
Ability to Work Flexible Hours (Days, Nights, Weekends, Holidays)
Ability to Stand/Walk for 8 Hours, Bend, Push, Pull, Lift 30 Lbs
Proficiency in or Ability to Learn Computer Skills Including POS Systems, Open Table, Word, and Excel
Positive and Enthusiastic Attitude
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Contessa - Boston
American
Fine Dining
Part of Major Food Group
Reigning over Back Bay and The Boston Public Garden, Contessa is the crown jewel of dining atop one of Boston's most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
Designed like a conservatory with a glass roof and retractable panels for open air dining, the rooftop space feels like a "garden in the sky" where diners relax in a sun-soaked room for breakfast, lunch, or brunch or take in the sunset and starry skies over cocktails and dinner.
Leadership
Matt Eckfeld
Chef
I Want to Work Here
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