Position Summary: The Host/Busser is the first and last point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a clean, comfortable dining environment. This dual role combines greeting and seating guests with supporting the service team through table resets, cleaning, and maintaining the flow of the restaurant.
Key Responsibilities:
Hosting Duties:
- Warmly greet guests and manage the waitlist with professionalism and friendliness.
- Accurately quote wait times and communicate seating availability.
- Escort guests to tables and provide menus.
- Assist in answering phones, taking reservations, and handling to-go orders when needed.
Bussing Duties:
- Clear, sanitize, and reset tables quickly and efficiently.
- Assist servers with delivering food, refilling drinks, and pre-bussing when necessary.
- Maintain cleanliness and organization of the dining area, host stand, and restrooms.
- Support overall team operations to keep service running smoothly.
Key Qualifications
- Friendly, outgoing personality with strong customer service skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Strong teamwork and communication skills.
- Attention to detail and commitment to cleanliness and safety standards.
- Reliable and punctual; must be available to work mornings, weekends, and holidays.
- Previous restaurant or hospitality experience is a plus, but not required - willing to train the right candidate.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Want to join the Big Bad team? We offer great opportunities for growth.
We are seeking individuals for all positions at all Big Bad Breakfast locations constantly. We hire folks with a positive attitude and who are willing to work and learn from our experienced staff and management, regardless of age, race, gender or religious preference. We strive to create a workplace that is balanced, pleasant and as enjoyable as a busy restaurant workplace can be.
Please take a moment to fill out our initial application and we will be in touch!