The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests return.
DUTIES & RESPONSIBILITIES:
Greet guests in a warm and friendly manner as they arrive at the restaurant.
Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
Provide accurate wait times and monitor waiting list.
Manage reservations using OpenTable.
Answer incoming calls and respond to guest inquiries courteously.
Receive, process, and manage takeout and delivery orders.
Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
Perform other duties and tasks as assigned.
High school diploma or equivalent
Previous work experience as a Host is preferred.
Working knowledge of OpenTable and Point of Sale is preferred
Basic computer skills
Ability to handle cash and paperwork accurately.
Excellent interpersonal and communication skills.
Must be able to perform under pressure in a high-volume restaurant setting.
Must be able to handle guest incidents/complaints.
We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
Legal Sea Foods was born in 1950 when George Berkowitz opened a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. He opened it adjacent to his father Harry’s grocery store Legal Cash Market where customers were given “Legal Stamps” (forerunners of S&H green stamps) with their purchases. It’s here that the “Legal” name became synonymous with quality and freshness.
In 1968, the Berkowitz family opened its first seafood restaurant, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables. Despite the low-key trappings, the food was second to none and word quickly spread. This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the family philosophy endures: Legal Sea Foods is a fish company in the restaurant business.
George's son, Roger, has been at the helm since 1992 and has expanded the business into new markets while maintaining the company's focus on its proud tradition and core values. So when we say, "If it isn't fresh, it isn't Legal!," we renew a commitment that has sustained us for over a half-century.
We are "fanatics for freshness"® and quality - so much so, that we built our own state-of-the-art fish processing plant and food safety laboratory.
We impose the very highest standards for quality, sanitation and safety at every step – from purchase, to processing, to shipping and finally to preparation in our restaurants. And we’ve been doing this for years. Back in the 1990s, the FDA partnered with us in establishing the seafood inspection program known as Hazard Analysis Critical Control Point (HACCP).
Our controls in place at our Quality Control Center enable us to follow our fish from pier to plate. In other words, we can trace the fish you ordered back to the waters in which it was caught.
It’s not a fish tale, but a tale of fish 60 years in the making…of a family-owned seafood market that spawned a restaurant company.