Purpose
Greet, inform, seat, & engage with customers. This job description cannot identify all tasks that are expected, and other tasks may be assigned as needed.

Essential Functions

• PunctualityMust be ready to work at the time shift begins
  
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  
• Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  
• Interaction with Others  Positively and respectfully interacts with co-workers, managers, owners, customers and vendors.
  
• Service Orientation Actively looking for ways to help people.
  
• Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  
• Smiling and engaging in a personable manner with all guests, always looking for ways to assist
  
• Requires face-to-face discussions 
  
• Requires working indoors/outdoors in environmentally controlled conditions
  
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
  
• Stock service areas with supplies such as coffee, food, tableware, and linens.
  
• Communicate with customers to resolve complaints or ensure satisfaction.
  
• Regular use of Point of Sale POS Software and Terminals
  

PHYSICAL DEMANDS (Essential Functions)

• Must be able to stand and exert well-paced mobility for at least eight (8) hours in length.
  
• Must be able to exert a well-paced ability to reach other areas, including on different floors of the restaurant on a timely basis.
  
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  
• Must be able to push, pull, and move equipment weighing up to 250 pounds.
  
• Must be able to talk and hear continuously in the process of communicating with guests, other employees, & managers.
  
• Requires manual dexterity to handle and operate equipment (i.e., patio heaters, glass washers, dishwashers, stoves, fryers, etc.)
  
• Requires bending or twisting.
  
• Requires using hands to handle, grasp, control, or feel objects, tools or controls.
  

Requires work in an outdoor / indoor environment with temperatures from -10F to up to +110F