Host | Dietary Services | 1/2 Time

Job Summary:

Patient representative for food service. Assists patient with making menu choices appropriate to their prescribed diets. Prepares cold food items for patient trays. Assembles patient trays and passes them to patients the pre-determined time.

Job Requirements:

Minimum Work Experience

No experience required. Previous experience in food service a positive.

Required Skills

The ability to read and understand product labels and assist patients to read and order off menus.

Understand the different diets and adhere to their limits and requirements.

Perform basic math functions including addition, subtraction, multiplication, division, and fractions.

Follow written and verbal instruction and procedure.

Must be comfortable working with patients and guest, and provide excellent customer service skills.

Computer skills to include word, excel work sheets, inventory processes. Must be able to use hand held computer devices and their applications.

Organizational Expectations:

Provides a positive and professional representation of the organization.

Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

Maintains hospital standards for a clean and quiet environment.

Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

Participates in ongoing quality improvement activities.

Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.

Complies with organizational and regulatory policies for handling confidential information.

Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in The Gritman Way.

Functional Demands:

Population Served

Pediatric, Adolescent, Adult, and Geriatric patients and their families and friends.

• Lifting: Occasional lift-max of 50 lbs. 2 x week from floor to waist, 20 lbs, 4-5 x per day. Frequent lift- 15 lbs. from knee to waist 10-20 x per hour and 50 x per day. Items lifted-boxes of food, bags of lettuce, produce, utensils, pots, pans, etc…
• Push/Pull: Minimal force to push wheeled foot carts 300+ yards at one time
• Carry: Max of 5 lbs. (dish racks) for 5 ft.. 10 x hour up to 4 hours a day
• Transfers: none
• Fine Motor: High degree for food preparation and cleaning
• Climbing: up to 1 minutes at one time and 15 minutes per day
• Stand: up to 2 hours at one time and 7.5 hours per day
• Sit: up to 10 minutes at one time and 20 minutes per day
• Kneeling: up to 5 minutes at one time and 20 minutes per day
• Stooping: up to 5 minutes at one time and 20 minutes per day
• Driving: none
• Walking: Amount of walking throughout the 12 hour shift is considered heavy.
• Other: frequent overhead and forward reaching required.

Environmental Conditions

• Location: Inside.
• Occasional exposure to extreme cold plus temperature changes when working in the walk-in freezer. Constant exposure to wet conditions from hand washing, dish washing, food preparation. Constant exposure to noise from the dish machine.
• Minimal biohazard exposure.

Essential Functions:

1. Reading/writing/verbal communication

2. Reading/running/printing various patient reports that are highly confidential

3. Introduce self to and interact with patients

4. Adhere to diets as set forth by the dietitians

5. Communicate with the dietitians regarding questions about patients and specific diets

6. Follow time schedule

7. Light food prep

8. Wash hands often

9. Change gloves often

10. Complete chore list

11. Stock according to FIFO

12. Clock in/out at specified time.