Customer Support/Service, Point of Sale (POS) Systems, Presentation/Verbal Skills, Resolve Customer Issues, Restaurant, Team Player, Telephone Skills, Training/Teaching
- Training & development
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
Hello friends,
Our Potrero Hill location is looking for a host / Front-of-house support.
Key Responsibilities:
- Greet and seat guests with warmth and professionalism
- Manage waitlists, and table rotations
- Monitor dining room flow and communicate with kitchen/service staff
- Maintain cleanliness for front of house
- Assist servers with bussing, refills, and running food/drinks when needed
- Handle basic guest inquiries and resolve minor complaints; escalate when necessary
- Process guest payments and gratuity distribution as required
Requirements:
- 1+ year in a hospitality or restaurant front-of-house role preferred
- Excellent verbal communication and customer-service skills
- Comfortable using POS systems and phone etiquette
- Team player, calm under pressure, reliable and punctual
- Ability to stand for extended periods
Fun facts:
- flag ship store coming soon. Lots of room for growth!
- Willing to cross train in other positions such as barista
Compensation:
- This is a tipped position!
- Pay $19.18 plus tips, which are pooled based off of hours worked.
Benefits:
- Lunch break meals are comped
Schedule:
- Shift: 9am to 3pm
- Weekends. (Picking up shifts is possible upon request/availability)
C
Cracked And Battered Llc