Host We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. Responsibilities:
Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Alert service staff of any reservation notes such as a celebration, food allergy, etc.
Assist in bussing and cleaning of glassware during downtime
Help all guests with any current or upcoming reservation needs
Answer the phone in compliance to Republic Chophouse Handbook
Qualifications:
Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)
Exceptional grooming habits
Able to work in a standing position for long periods of time