Host/Greeter Job Description:
Host/Greeter responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining & bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service & a pleasant dining experience to our guests.
Responsibilities of a Host/Greeter:
- Manage reservations via walk-ins & telephone conversations
- Welcome guests to the restaurant
- Provide accurate wait times & monitor waiting lists
- Escort customers to assigned dining or bar area
- Provide menus & announce Waiter/Waitress’s name
- Greet customers upon their departure
Host/Greeter Requirements:
- Understanding of restaurant etiquette
- Familiarity with health & safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills via phone & in-person
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk & stand during an entire shift
- Must have Texas Food Handler's Certificate from http://www.certifiedonthefly.com.
- Background check will be performed on all applicants.
Host/Greeter Opportunities:
- We quickly identify the best host/greeters & move them to server or to-go position.
Work schedule
- Weekend availability
- Monday to Friday
Benefits
- Other