Host/Hostess

About the role

Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar!

Pay rate: Hourly + tips

Role type: non-exempt

Essential Job Duties

·         Welcome guests to the restaurant and provide accurate wait times.

·         Monitor waiting lists and escort guests to assigned dining or bar areas, while explaining PopStroke mobile ordering concept.

·         Maintain a clean host area and answer incoming calls and address guests' queries.

·         Ensure cleanliness of all restaurant areas, including the gaming areas and restrooms. Restock service stations and restrooms. 

·         Assist the F&B staff as needed.

·         Collaborate with other team members to ensure a memorable experience for all guests.

·         Answer phone calls and inquiries regarding the venue, pricing, menu and other information in a professional and courteous manner.

·         Maintain the Host area fully stocked and clean.

·         Work in both an indoor and outdoor environment.

·         Other duties as assigned.

Qualifications

·         Previous host experience in a high-volume environment preferred.

·         Previous guest service experience preferred.

·         Must be available to work weekends and holidays.

·         Must have excellent communication, organization and teamwork skills.

 Physical Requirements

·         Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.

·         Must be able to lift, carry, push and pull up to 30 lbs.

PopStroke is an Equal Opportunity Employer.