Glenwild is a private members club located at Kimball Junction, Park City, just 25 minutes from Salt Lake City.We are looking for professional, energetic Host-Hostess to join our experienced F&B staff.As a Host-Hostess, you must be friendly, outgoing and possess good communication skills. The member's experience should be enjoyable and you play a major role in the overall picture. The Host-Hostess should be organized, able to think and act quickly and effectively while retaining self-composure; be member sensitive and possess a sense of timing required to handle the restaurant needs; and take pride in personal appearance while showing dedication to your job.Education and Experience:At least 1 year previous experience in a customer service role, preferably in a luxury private club, resort or high-end restaurant preferred but not required.Knowledge of the following: five star customer service; casual, fine dining and banquet food and beverage service; and computers (Microsoft Word and Outlook) – point of sale system experience a plusRequirements:Able to work weekdays and weekend evenings. Ability to work any day of the week, including Saturdays, Sundays, and holidays. Extra consideration will be given to candidates with flexible availability.Flexible and long hours sometimes required; long hours standing and/or walkingMust have professional appearance and follow our dress code.Be dependable, on-time and a hard worker.Must be able to convey information and ideas clearlyMust work well in stressful, high pressure situationsMust maintain composure and objectivity under pressureMust be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessaryMust be effective at listening to, understanding, and clarifying the concerns and issues raised by guestsMust be able to read, speak and write in EnglishHave dependable transportation or a reliable way to get to Kimbal Junction (about 25 minutes from Salt Lake City).Essential:Employee leads by example, consistently conveying a positive attitude, passion and pride in your workApproach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented mannerConductMaintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when workingComply at all times with Glenwild standards and regulations to encourage safe and efficient Club operationsMaintain a warm and friendly demeanor at all timesGreet all members and guests warmly – locate their reservation if applicable – make note of special preferences – seat accordinglyEnsure that all members and guests are wished a fond farewell upon their departure – no one should leave the dining areas without being offered a sincere 'thank you' and wishing them a good day (morning, afternoon or evening)Ensure menus are immaculate, accurate and kept orderly – be proactive in coordinating printing with concierge as neededPerforms other duties as required by your managerGlenwild is an EEO employer. All offers of employment with Glenwild are contingent on successful completion of a background check and E-Verification.
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