The Host/Hostess is responsible for welcoming guests, managing wait lists, and supporting front-of-house operations in a full-service restaurant.
They create a positive first impression by providing friendly, organized guest service in line with brand standards.
Key duties include greeting guests, escorting them to tables, managing seating and wait times, and responding to guest needs.
They maintain cleanliness of the entry areas, assist with table resets, and support team members during busy times.
Physical requirements involve standing, walking, lifting small items, and operating seating or POS systems.
Work environment includes dining areas with exposure to noise, crowds, and cleaning chemicals.
Qualifications include strong communication skills, flexibility, and teamwork. Prior hospitality experience is preferred but not required. Reasonable accommodations are available for qualified individuals with disabilities.